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Privacy Policy

Privacy Policy (overview)

Last updated: January 2026

This Privacy Policy explains how King Billy (“we”, “us”, “our”) collects, uses, stores, and shares information when you use our website and related services (the “Service”). It is written for visitors in Australia and is intended to reflect common privacy principles and good practice.

If you do not agree with this policy, please stop using the Service.

What information we collect

Information you provide: account details (such as email), support messages, and any information you submit through forms.

Technical information: IP address, device type, browser, approximate location (derived from IP), and usage events (pages visited, timestamps).

Cookies and similar technologies: used for core site functions, security, preferences, and analytics.

  • Account-related details may be required to provide access features (e.g., login tools).
  • Some information may be collected automatically when you interact with the Service.
How we use information

We use information to:

  • operate and maintain the Service
  • deliver requested functions (e.g., account access and support)
  • detect, prevent, and respond to fraud or abuse
  • improve performance, content, and usability
  • meet legal and compliance obligations where applicable
When we share information

We do not sell personal information.

We may share limited information with:

  • Service providers (hosting, analytics, security, customer support tooling) who process data on our behalf under contractual safeguards
  • Legal and safety requests where disclosure is required by law or necessary to protect users and prevent fraud
  • Business transfers (merger/acquisition) subject to appropriate protections
Cookies

Cookies help the Service work correctly, remember preferences, and support security measures. You can control cookies via your browser settings. If you disable cookies, some features may not function as intended.

Data security

We use reasonable administrative, technical, and organisational safeguards intended to protect information against loss, misuse, and unauthorised access. No online system can guarantee absolute security, but we work to reduce risk and to respond promptly to issues.

  • access controls and least-privilege practices
  • monitoring for suspicious activity
  • secure transmission where applicable
Overseas processing

Some service providers may store or process data outside Australia. Where overseas processing occurs, we take reasonable steps to ensure appropriate safeguards are in place, such as contractual protections and vendor checks.

Retention

We keep information only as long as needed for the purposes described in this policy, including security, dispute resolution, and compliance. When data is no longer required, we take steps to delete or de-identify it.

Your choices and rights

You may request access to, or correction of, personal information we hold about you. You can also opt out of marketing communications where offered. In some cases, we may need to retain specific records for legal, compliance, or security reasons.

If you have a privacy concern, contact us first so we can address it. You may also contact the Office of the Australian Information Commissioner (OAIC) if needed.

Policy updates

We may update this policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Service after updates means you accept the revised policy.

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