Contacts
How to reach support
Use official support channels to ask about account access, password recovery, payments, verification, or general site questions. For faster handling, include your registered email (or username) and describe the issue in one sentence.
| Topic | Best channel | What to include |
|---|---|---|
| Login issues / password reset | Support email (recommended) or in-site chat (if available) | Registered email/username, device/browser, error message (copy/paste) |
| Withdrawals / payment checks | Support email | Method used, timestamps, last 4 digits of reference (if any), bonus status |
| Verification (KYC) | Support email | Type of document submitted, upload date/time, any rejection reason shown |
| Privacy request | Privacy email | Access/correction/deletion request and the account email |
Contact details
Replace the placeholders below with your real, active inboxes.
- Support email: support@example.com
- Privacy email: privacy@example.com
Security note: Support will never ask for your full password, card PIN, or remote access to your device. If anyone requests that, stop and use the official email listed above.
Privacy requests (Australia)
If you want to access or correct personal information, or raise a privacy concern, email the privacy contact. We will acknowledge receipt and aim to respond within a reasonable timeframe. For efficient processing, include:
- your full name (as used on the account, if applicable)
- the email address linked to your account
- your request type: access / correction / deletion / complaint
- any supporting details (screenshots are optional; avoid sending sensitive data you do not need to)
Open the site or sign in
Use the buttons below to access the main entry point or go directly to the login page.
Reminder: Gambling involves risk. Set limits, take breaks, and only spend what you can afford to lose.